Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,186)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 10, 2022

I first installed the app and loved it, especially the support. This one is also amazing! Thanks Juliana for your help :)

Pawrange
Morocco
4 months using the app
March 9, 2023

Je ne connais pas d'autre app équivalente mais je peux dire être entièrement satisfait de celle-ci. Et ce d'autant plus vu le prix ! Mention spéciale à Prakash et Liz qui sont deux personnes avec qui j'ai eu l'occasion d'échanger par mail pour des problème d'apparence et qui ont étés réglés en quelques heure grâce à une réactivité incroyable.

Le Comptoir du Voyageur
France
4 months using the app
Edited June 17, 2023

nice support, helped me a lot. was very friendly and very possitive. replys to my messeges very quickly and done a great job, Tony's doing his job really well

Eveillee
Bulgaria
4 months using the app
Edited December 1, 2022

Avada FAQ looks great. Exactly like i need. Customer service is fast and really helpful. Thanks Esther for your help

freshjuice2go
Belgium
4 months using the app
July 2, 2023

Very good software, very timely service. The online message function is missing, it would be better if it can be added. The overall feeling is still very good

serensjewelry
China
4 months using the app
November 15, 2022

So far so good! This is the second AVADA app I am using. Their customer service is amazing, Abby helped me in a matter of minutes :)

Bull Terrier World
United States
4 months using the app
August 30, 2022

I was impressed with the speed of response and the quality of service.
Esther from support team helped me solve my problem quickly and effectively so i have to thanks her.

FITTURA
United Kingdom
4 months using the app
July 25, 2022

Great customer support. At first I though it was an automatic robot replying to my issues but Hanna answer me with the questions I ask her extremely fast and in a very effective manner.

PACOdesignproduct
Moldova
4 months using the app
August 24, 2023

First off, I am solely appreciating Jasmine... My customer satisfaction with her is second to none.

I couldn't have asked for better. Avada app is a good one!

Kitchups
Nigeria
4 months using the app
August 20, 2022

Prakash helped with support very quickly and efficiently to solve my issue. And the app is also really good!

Pretty Little Secrets Beauty™
Canada
4 months using the app