Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great support from the support team. A man named Prakash helped me. He was quick to answer and very efficient. Thank you !
I recently had the pleasure of speaking with Prakash from customer support, and I must say that he provided some of the best service I have ever received. Not only did he quickly address my concerns and questions, but he also took the time to ensure that I fully understood the solutions he was offering.
What I appreciated most about Prakash was his patience and willingness to go above and beyond to help me. He made sure that I felt heard and that my issues were being taken seriously, which made me feel like a valued customer. His friendly demeanor and expertise in his field left me feeling confident that my problem would be resolved, and it was.
Overall, my experience with Prakash and the customer support team was exceptional, and I would highly recommend them to anyone in need of assistance. Thank you, Prakash, for your outstanding service!
I just downloaded this app and I already love it! The customer service is very quick and easy and it's very simple to navigate through. I also really appreciate Esther for helping me with anything necessary. She really made the app that much easier and resourceful to use.
We’re blown away by your kind words! We’re sure that the whole community would like to hear your detailed review of our app. Thanks again, and have a great day!
Best,
AVADA Support Team
客服有求必应，响应迅速，服务热情，我的需求在后台没法实现，客服很快的联系了技术人员帮我修改了，第一次没达到我想要的效果，然后技术人员不厌其烦的连续根据我的建议修改了三次，最终完全实现了我想要的效果。十分推荐这个app
great customer service! anthea was really helpful.
Fast and efficient service on top of being free. Lydia was helpful and professional. I am very happy with this app
you will get an easy and simple FAQ page that you can edit easily at any time with no effort or waste of time, you can also use the FAQ widget which is easy access to the customer, amazing customer support, personally, I had a very small comment on the FAQ page and jasmine from the support team helped me out as fast as possible, and made the page even look better. highly recommended specially that they have a free plan.
Goede app! helpt snel met problemen en lost alles snel op. Zeker een aanrader!
Awesome app, packs a lot of features to increase your store sales, all in one place!! plus it's free too!
Ante varias personalizaciones y modificaciones, el trato ha sido perfecto y la predisposicion total, me ha atendido esther, muy agradable y resolutiva, le pedi cambiar ubicacion parcial del widget y todo genial