Reviews (1,613)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features that allow for smooth integration. They value the live chat and FAQ capabilities, which enhance customer service and lighten the load on support staff. The app's performance is reliable, positively impacting businesses. The customer service team, including Tiana and William, is commended for their swift and professional help. This app is recommended for improving customer interaction and streamlining support processes.

May 8, 2023

Assistenza davvero cortese, app utile per creare la pagina delle faq da inserire sul prorprio sito in maniera davvero semplice

ABCARE SAFETY SOLUTIONS
Italy
About 1 hour using the app
September 12, 2022

Super app! Easy setup, fast integration. Helps to loyally answer customers' questions. Support work quickly. Emily super costumer manager.

HELSIMAX ONLINE
Ukraine
About 1 hour using the app
Edited May 29, 2023

Thanks for the help, Sunny. Excellent customer service which can actually solve your problem. Very fast response, too. Will recommend this app.

HomeEazily
Singapore
About 1 hour using the app
March 24, 2023

This app is great and easy to customize!! Extremely easy to add personalized FAQs, highly recommend!! If you need help, Abby from chat support is extremely quick to answer and very helpful!

Two Crafty Gays
United States
About 1 hour using the app
February 23, 2023

Such a great app for customer support questions! Support from this app was almost instant - Hakeem was a great help!

She Taboo
United States
About 1 hour using the app
November 14, 2022

The app is great & easy to use!
Support is also amazing - Thank You specifically to "Emily" for answering all my questions!

VegaSnacks
Luxembourg
About 1 hour using the app
September 16, 2022

Nyss installerat appen och fick superbra support direkt! Verkar göra vad den lovar. Gillar att den kunde anpassas med mina färger och manuellt översättas till svenska.

Sanna fo
Sweden
About 1 hour using the app
March 5, 2023

amazing app. It's really the best one to add your FAQ page and instant chat with buyers. I recommand it

Modacases
China
About 1 hour using the app
February 20, 2023

I had the pleasure of working with Aisha from this company, and I must say, I was thoroughly impressed with her services. Aisha's commitment to fast response and precise solutions was exceptional, and it made my experience with her incredibly smooth and stress-free. From the moment I reached out to her, she was attentive and dedicated to providing me with accurate information and guidance. Her expertise was evident in the precise solutions she provided to my questions and concerns. I highly recommend Aisha to anyone in need of fast, efficient, and professional service. Thank you, Aisha, for a fantastic experience!

RonRav
United States
About 1 hour using the app
November 15, 2022

I had a great customer service experience with Liz. She was very kind and supportive going out of her way to help fix me a font issue.

Calx
United States
About 1 hour using the app