Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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“Exceptional Support and Guidance!”
I had the pleasure of working with Audrey, who went above and beyond to assist me with setting up my live chat box. She patiently walked me through the process, ensuring everything was tailored to my needs so I can effectively connect with my customers. On top of that, she provided me access to beautifully designed icons that I could use for my FAQ categories, which really enhanced the look and feel of my website.
Audrey’s expertise, professionalism, and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend their support team for anyone looking to optimize their customer service tools!
The Avada Chat app is fantastic! Customer representative Mia was incredibly helpful. She patiently and thoroughly answered all our questions. Mia’s professionalism and warm approach made us feel valued. The app is user-friendly and highly functional. Having someone like Mia on the team makes this app even more special. Highly recommend!
I want to extend my heartfelt thanks to the support team for their exceptional service. Mia and technician Maison did a wonderful job addressing my concerns promptly and professionally. Mia was incredibly attentive and made sure to understand every detail of my issue. Maison, on the other hand, displayed remarkable technical expertise, quickly diagnosing and resolving the problem. Their teamwork and dedication turned a stressful situation into a smooth and positive experience. I couldn't be happier with the service I received. Thank you, Mia and Maison, for your outstanding support!
Amazing app! Not even paying I could find a better app. Linda was super fast in helping me set up everything.
Nice support, they are very easygoing, great app. Many functions. Totally worth it
Ms. Hana, the customer service representative, was very professional and patient, and solved my problem
Great app for chat with your customers. Support is great, Hana answered me in a seconds and helped me out setting up my phone app. Highly recommend!
If there is more than 5 star i will rate ,
Ms Tiana Was so helpful and she help me very Quickly.
A great live chat app! Feature rich with great, responsive support.
App looks good and works well. Hana provided good support when needed