Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
The app very well and is helpful for our store. We changed our theme and the FAQ page disappeared, howere after sending a message to their support the issue was solved in 5 minutes by their developers. Thanks Jasmine and Anivia for the help.
Very good and fast support. I had a problem and they fixed it in 5 minutes I recommend it i am very happy.
Excellent Application so far. Support is always available, and they never say no to anything. If you require any changes, they will do it asap. Easy to set up, customisation is quite simple. Everything is available in one place. Esther from Avada helped a lot. Thank you, Avada, for providing such an excellent app.
Esther was amazing and such a big help. Esther made my experience while using this app seamless and was always happy to assist and help me out in any way that she could. Esther was amazing and she made my day!
veramente fantastici e super disponibili! Abby che mi ha seguito è stata super gentile! e ha risolto tutti i miei problemi! Super consigliata!
I have just been helped by a very sweet lady named Esther. She helped me a lot and is super friendly. Many can take an example from you Esther! I would recommend the Avada app to anyone.
Great app, very helpful for my store, I have started using the app recently and I must admit that I like the options available.
And the dev team is also amazing!
It is an excellent application that has helped me a lot, they have great support, today I had a problem and Esther who is a member of the support team solved it excellently.
very helpful and fast. great customer service. Esther was amazing! she was very quick and aided me with various problems
The support team are faster than other app on shopify