Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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This is a premium app and it is completely FREE! Love the FAQ page and the chat icon. The staff is very friendly and helpful. Thanks a lot to Esther, Gideon and Liz for all the help with customizations.
User-friendly interface and easy installation. I had an issue while adding questions to my FAQ page, but Lydia from customer support was like thunder fast to sort it out for me. I highly recommend this app.
It is a very good application so far, customer service is very good and they have been very helpful. Of course there are aspects that need to be improved.
Abby assisted me really quickly. Also she was nice and friendly all the time while she was supporting me.
Excellent service from the Avada team. Providing high-converting apps. Especially " Jasmine " Timely response and very conservating chat. Highly recommended
App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza.
Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.
Juliana was awesome assisting setup the app. The app is smooth and it awesome.
I would love to see more apps from AVADA
even though I haven't finished setting it up entirely yet. So far, my experience has been great! The app is user-friendly and intuitive, making it easy to navigate. I did have a question during the setup process, and Lydia from customer support was incredibly helpful and prompt in assisting me. I appreciate the excellent service and can't wait to explore all the features this app has to offer. I highly recommend
The customer support is very quick, I contacted them for some information and Prakash helped me very quickly.
Kind support service, perfect app i just say..