Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Just getting started with it, but was trying to avoid setting up the WhatsApp integration (I don't need it). As evident from the other reviews, the customer service was incredible. Hana was helpful, responsive, and solved my problem quickly. Thank you! I look forward to using the rest of the app's capabilities!
Soporte Técnico de inmediato, y la amabilidad de sus colaboradores estupenda, un saludo a Esther por su orientación. Recomendada.
Their service is very good, I highly recommend using their software, the service is very professional.
This is a very helpful and free FAQ App for my store. I think it's very good, and Liz do great job. Love.
Great app, super easy interface. Also, thanks a lot to Prakash for super fast support. He is answering your questions in seconds.
App is free to use that offers a lot of functions that we need including FAQs, faq categories, faq page. Setup is also pretty easy. I needed some help with some specific questions, Emily responded at their support live chat right away. She is very helpful and provided all the details that I need.
Only 1 thing that I wish the app could have is the built in live chat. It would be the perfect fit for our company need.
Awesome App and great customer service! Hana from AVADA has solved my questions positively. Can't wait to finish!
The level of support I received was truly remarkable. In particular, I would like to express my gratitude to Abby for going above and beyond to assist me. Her knowledge, professionalism, and dedication made a significant difference in my overall experience. It's refreshing to encounter such excellent customer service
It's so convenient to have immediate access to customer support and create FAQ sections. Esther is friendly and helpful. Highly recommend!
amazing app it works smoothly and easily also they have an amazing support to help you. this FAQ app is good!