Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,185)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 24, 2022

Tienen un excelente servicio al cliente te responden sin importar la hora que sea, y sus FAQS son espectaculares.

Piccoli Angelitos
Colombia
3 months using the app
April 29, 2023

lydia help really quickly, i appreciate that so much. thank you for your time and effort keep it up lydia

Footstalker
Lebanon
3 months using the app
June 24, 2023

Emily from Avada Support was a big help! In less than 5 minutes she resolved our issue and the FAQ is by far the best we've used on Shopify. Highly recommended!

The Gift Basket Company
United States
3 months using the app
November 18, 2023

Great Great App for Shopify Store.. I would give more stars if available.
The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job

LYV
Indonesia
2 months using the app
June 18, 2023

I recently had the opportunity to engage with Avada FAQs for support, and overall, it was a positive experience. The support team at Avada was prompt, and responsive, and provided helpful solutions to my queries. Amazing experience from the support agent Nana, and quick response! Thank you!

AmbiaLux
France
3 months using the app
February 5, 2023

Super great experience, I was served by Prakash, very responsive and fast but above all very pleasant.
Thank you for your help Prakash !

Lala&Co
Gabon
3 months using the app
March 21, 2023

Amazing experience! Hana was so helpful!! I definitely only can recommend this product, I never write review usually here, but well deserved!

Design Hero
Estonia
3 months using the app
April 13, 2023

the greatest thing about this app is that is does everything it says it does and it is FREE, easy to use, looks great, and Emily from customer support answered in few seconds, that was surprising. And again, it is Free, with the top class customer support. Thanks again Emily.

MUTED
Lithuania
3 months using the app
August 15, 2023

Great app with great customer support! Hallyfe, Anivia, and Hana have all gone above and beyond when I needed assistance. Highly recommend!

Boldman's Real Coffee
United States
3 months using the app
January 18, 2023

Great service which is customizable. Helpful customer service who helps and guides you to making the best FAQ widget.

miaumiau
Sweden
3 months using the app