Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,185)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 10, 2023

App ist einfach zu bedienen. Danke an Prakash für die Unterstützung beim Einrichten. Die App kann ich weiterempfehlen.

MYST Shop
Germany
2 months using the app
September 4, 2022

So far so good! Great and fast support and they did everything I asked for. Great job with the application!

Softwareeksperten
Sweden
2 months using the app
April 16, 2023

Thank you for the support. Reaching out to you was very easy and helpful. FAQs were made unlimited. Much appreciated

The IST Company
United Arab Emirates
2 months using the app
May 10, 2023

Amazing product. Great customer service!! Needed help unlocking unlimited FAQ questions, and someone was there to assist in seconds. Highly recommend.

Apparel Printing
United States
2 months using the app
March 28, 2023

Hana was amazing honestly. The app is brilliant and covers my business needs precisely, customers will now be able to get answers even when I'm not online!

Kurie
Lebanon
2 months using the app
February 5, 2023

Love it. Simple & easy to set up the FAQ page. Hakeem helped me remove the watermark quickly. Thanks

Sadaf Arif
India
2 months using the app
November 14, 2023

非常感谢软件团队的帮忙,我这边因为有一些页面订制需求,需要做一个独立的问答页面,可能因为模板的原因实现不了,团队花了一个下午很耐心地帮我完成了。过程也很有礼貌,现在网页的效果很好,详细的问题与答案内容,对我们的顾客非常重要。谢谢

KataBellus
China
2 months using the app
September 20, 2022

Upon browsing quite a number of app, I think I'm gonna settle with Avada Chat. It has also the FAQ page & Info built-in together with chat. That's makes easier for our customer to get information about our business. Avada support is good & fast. Emily help us to remove the AVADA branding in the widget quickly. Thanks a lot to the team. I would highly recommend this app & the support team. Thanks

Halal Planet Coffee Semenyih
Malaysia
2 months using the app
July 30, 2022

kind people Esther helped me out perfectly. it is free and you can edit the colours and the font. you can add your own questions and answers.

Family Phones
Netherlands
2 months using the app
May 12, 2023

Jasmine me atendeu e foi perfeita, resolveu a minha questão em instantes! Suporte rápido e eficaz. O aplicativo é ótimo. Muito Obrigada.

GLAMY BOX
Brazil
2 months using the app