Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,184)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 25, 2023

Great APP, added value to your store for sure.
Emily was very helpful, she responded to my requests quickly and helped me through them.

Fanties
Lebanon
About 2 months using the app
Edited March 6, 2023

Je recommande vivement AVADA moi qui est télécharger plusieurs app FAQ, celle ci est de loin la meilleure. Merci à Juliana de m'avoir accompagné pour que mon expérience se passe au mieux ! Un grand professionnalisme.

Mzy.comp
France
About 2 months using the app
October 4, 2023

Abby was very helpful, solved all my problems in a few minutes if not a few seconds !
I recommend this app, the FAQ page looks really good and top notch customer service !

Kalon
United States
About 2 months using the app
July 6, 2023

This program is great for me, it is a nice little plug-in, here is a big thank you to Hana for supporting me

KeplerCamping
China
About 2 months using the app
February 17, 2023

Amazing app, as also amazing customer service help and super fast! check prakash for help, he is super sincere in his aid.

FryZone
Lebanon
About 2 months using the app
Edited April 2, 2023

Thanks Liz for you fast process. Super application and great support. I recommanded AVADA application

Football-Horizon
United Kingdom
About 2 months using the app
April 30, 2023

Prakash went out of his way to help me with my FAQs questions and even went out of his way to help me add it onto my website cause i was having issues.

Tajané Cosmetics
United States
About 2 months using the app
February 8, 2023

Amazing customer service, I had an tiny issue with the plugin that I needed to remove the "powered by" option, And I got a quick response by Hana and she fixed the issue for me in 1 minute, that's absolutely phenomenal!

ONY Wear
United States
About 2 months using the app
June 6, 2023

A great apps for my website! Miss Abby is very helpful & patient in assisting us! Really grateful for her help :D

De Fairy Tales Florist
Malaysia
About 2 months using the app
September 21, 2023

La app es justo lo que buscaba. De fácil instalación y configuración. Además respondieron mis preguntas de forma muy rápida y resolvieron mis dudas. Gracias al equipo de soporte. He utilizado 2 aplicaciones de Avada y estoy muy contento con ellas.

Tienda Okis
Costa Rica
About 2 months using the app