Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

August 3, 2024

Prakash helped me really good and fast. Awesome service and really kind. I would definitely recommend using this app and all it's services.

Studio Miniatuur
Netherlands
3 months using the app
December 4, 2024

it's great, Hana really did a great work

Voodoo Cycles
Taiwan
22 days using the app
September 16, 2024

Great support!
Nice app, has a lot of options and features.

Ell Soll Fashion
Israel
4 days using the app
August 7, 2024

As always, whenever I've needed assistance with the app, the online help has been excellent. Judy was no exception. Great app with growing capabilities, and excellent customer service.

BE1U
United Kingdom
6 months using the app
September 2, 2024

Love Chatty! The app’s great, but Hana’s even better—she fixed my problem so fast I thought I had magic powers. Definitely worth it!

Lizu
India
6 days using the app
November 5, 2024

Really nice app and great (fast and accurate) support! Big thank you to Jasmine and Raymon for the support. Also great app for shopify when you need several languages.

BENU
Belgium
About 3 hours using the app
August 4, 2024

Great way to include a chat to your site.
I was having an issue, but Alyssa saved the day and helped me very quickly.
Would recommend this app to others!

Nailee Kaylee
Netherlands
About 1 month using the app
October 12, 2024

Good customer service, Hannah and Toby where very helpfull!

Fullfite
Portugal
9 days using the app
September 30, 2024

Quick replies and issues are solved very quick!

Mesmo
Netherlands
12 months using the app
September 25, 2024

Easy to install and does everything as needed. Support is superb and so quick. I deal with Hana who is amazing and has fixed all issues instantly.

Doctor Seaweed
United Kingdom
1 day using the app