Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,182)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 16, 2022

Great customer service from Juliana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!

heniskin
Morocco
About 1 month using the app
July 27, 2023

The free version offers many features and they have a great and very quick customer support! Thank you Esther!

#TWELVE Streetwear
Switzerland
About 1 month using the app
February 7, 2023

Prakash was very professional, proficient, & he solve my issue in a timely manner. I love how you've help 24/7.

trendsparkway.com
United States
About 1 month using the app
April 30, 2023

First time using the app and we had a beautiful help from Jasmine who made us understand the app's functionality better and also assisted us to remove some features our company does not need in swift timing. YOU ARE AMAZING JAMINE.

The app still needs some addition features to help make it the best but for now it solves a few of our problem as a company and we highly recommend it.

Kaenves Art
Nigeria
About 1 month using the app
November 14, 2023

Servicio súper rápido! enseguida nos han modificado lo que necesitábamos. Muy contentos con el soporte!

UO
Spain
29 days using the app
Edited May 25, 2023

Good interface and customer service. Esther helped me in terms of the icons and I like the prompt response from her. Would continue using this app for my company website.

Supreme Entertainment
Hong Kong SAR
29 days using the app
Edited June 24, 2023

Man kann ziemlich schnell alles erstellen was man braucht. Ich habe auch einmal kurz den Support benötigt und Esther hat mir in weniger als 1 Minute geantwortet und das Problem behoben. Alles in allem nur zu empfehlen!

meinhandwerker24.de
Germany
29 days using the app
January 28, 2023

Hana is really amazing and she fixed the issue within a seconds like magic, Thank you great team, keep up :)

cunny
United States
28 days using the app
August 10, 2022

irei fazer o teste do aplicativo mas parece ser muito intuitivo e com certeza irá ajudar em trazer mais confiança em meu site, a Liz me ajudou com algumas duvidas, foi muito solícita

Loja London
Brazil
28 days using the app
May 31, 2023

Emily! Really help me very quickly and efficent. The best app to Faq pages

Thank you so much to help me!

Friskers Store
India
28 days using the app