Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 18, 2023

Best support I've ever got!
Sunny (from the support) helped me every step of the way until everything was up and running.
Great features as well!

smartheartshl
United States
26 days using the app
November 1, 2023

I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.

Print Oasis Creations
United States
25 days using the app
March 3, 2023

The person who helped me was Hana, she is really helpful, I appreciate her support because made me save time.

pumpwithsolar
Germany
25 days using the app
October 26, 2022

This app is very good. I am using it and it meets the requirements very well. First class service Hakeem solves all problems immediately and has a great team.

amiinu
Hong Kong SAR
25 days using the app
Chatty replied October 27, 2022

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words.

Wish you many advantages in your business!
AVADA Support Team

March 2, 2023

I had a good experience with Emily who was able to solve some problems for me in a short time, andshe was very helpful

LEG Cushion
Morocco
25 days using the app
October 21, 2022

Bonne application pour faire une foire aux questions et un service d'aide superbe. Merci Juliana et toute leur équipe pour un beau travail!

Vapozen
Canada
24 days using the app
December 4, 2022

Avada'dan Liz bana fqa internet sitemin onaylanmasında hızlı bir şekilde yardımcı oldu. teşekkür ederim.

isoaphia
Türkiye
24 days using the app
September 3, 2022

Excellent support team. I needed help getting things set up and they answered within minutes and guided me. Perfect for a nice FAQ page

BINGESAVER - The Smartest way of binging
United States
23 days using the app
October 17, 2022

Esther é uma pessoa muito atenciosa! Muito obrigado por tudo. Além disso o aplicativo é incrivel, totalmente gratuito e útil

Valmar Shop
Brazil
22 days using the app
November 16, 2022

I used the app many times before as well. Easy to manage and valuable to my store. Thank you team for the support as well. Mr. Prakash!!!

Tubeastic 1
Qatar
22 days using the app