Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Great help from Esther and Emily. They are quick in responding to my queries and provide assistance. Thank you!
i got a huge halp from Lydia she was friendly all the time so thank you team avada
you guys are really helpfull
Hana give me a good customer support experience, I think this company made this good app that is free to use, and have this kind of good support, I think their products are good, and I will consider using their apps in the future.
I've been using the Avada app for Shopify and I must say it's been a game-changer for my online store.What's even better is their customer service - they're always prompt and helpful with any questions I have. Highly recommend
I had an issue with my FAQ page not showing up on my store page. Prakash did an amazing job fixing the problem quickly. Still new to this app but I can stay the customer service is great. Looking forward to continuing working with Avada.
Thank you, Hanna, for your invaluable help and support. I'm truly grateful for everything you've done. Your kindness and expertise have made a significant difference. I appreciate your unwavering support. Thank you, Hanna!
It is a good app that we can use it online shop, and customers can contact us directly, and find the relative information for purchasing.
and Good customer service from Esther.
avada has been a great help in helping me have a bot for faqs as well as a link to add whatsapp chat as well. their support team is great within seconds Abby from their team was able to help me with multiple icon issues and resolved it in an instant. i totally support using this app and honestly one of few free apps available to shopify users. thanks Avada & Abby
We had a little issue after updating our theme. Emily's response was lightning-fast and solved the issue within a second. and the features of this app are really cool. Love that. Thanks again, Emily.
I'm loving this app so far, Esther was great at answering my questions and helping unlock more features. I highly recommend this app, wonderful service