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Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Amazing customer service! I needed assistance with something and Prakash was able to quickly resolve my issue.
I like the plugin. I had an little error but Prakash from the plugin support solved it in 5 minutes.
Thx for the great work!
Amazing customer service. Jasmine was amazing in helping with all technical stuff. absolutely loved the app and its customer service. Thank you
Prakash has helped me a lot, I thank your support for its efficiency, avada applications are really useful
Best customer service, very fast and very helpful. They have solved all of my problems in no time. Thank you
awesome app, awesome support.
all free.
the support is beyond good. really. Esther was helping fast, with custom code ( for changing the size of the app icon) and walla. perfect.
amazing way to get customers for their other apps.
amazing.
thanks!
Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great! Could do with some extra features but they have a section where you can suggest an option yourself or vote on options that others have suggested. And they are actually doing something with the feedback. (Not something you see every day.) Of course 5 stars as this app does exactly what is promised and... it's free!
AVADA is a great app. With great features and customer service (thanks by Liz). I would recommend AVADA to anyone!
support is good, especially Esther and Gideon
Im verry happy with the support experience! Hana responded very quick and helped me a lot! I would definitely recommend this app.