Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

Edited July 21, 2023

so far so good! Will update if my experience changes. but cant complain much with it being free!

UPDATE: This app is AMAZEBALLS! The FAQ page is clean and easy to use. Everything is super user-friendly and easy to use. No coding is required. The best part is it is FREE!! Do not pay for a FAQ app, just use this one and you wont regret it! The added "chat" widget is super cool too!

Force Turbos
United States
16 days using the app
July 7, 2023

Prakash was very very helpful today. He answered very quickly and was kind & solved all of my issues. Customer service is A1!!

Paint To Perfection
United States
15 days using the app
November 22, 2023

Simple and quick setup

Esilverpr.com
United States
15 days using the app
November 12, 2023

Anthea was very helpful with resolving my issue. She was prompt with her replies and was very quick with helping. I am quite pleased with the customer service I have received.

Quotidian Market
Hong Kong SAR
14 days using the app
September 4, 2023

Esther solved my problem right away. thanks a lot

Prime Shopping Spree
Türkiye
14 days using the app
November 8, 2023

I had the pleasure of working with Wendy and Toby to customize our app for our website, and I couldn't be happier with the results. Their expertise and dedication to the project were truly exceptional.

LovedbyLio.
Belgium
14 days using the app
May 25, 2023

Just what we were looking for! A quick way for customers to get answers and info. Contact section has ability to be visible or hidden. Easy-to-use interface and excellent customer service!

BRIOTECH USA
United States
14 days using the app
September 28, 2022

Just getting started with AVD. I installed the app and stumbled into Liz accidentally, but she turned out to be very kind and helpful. Thanks for getting me started ^-^

Foot Folder
United Kingdom
14 days using the app
March 13, 2024

Precisei de ajuda após a instalação da aplicação e suporte foi simpático e eficaz, tendo resolvido o meu problema rapidamente.
Obrigado!

BestWindow
Portugal
About 7 hours using the app
May 31, 2023

Very helpful, very fast, always here to help. Amazing support team. I had many problems and they instantly fixed all of my issues.

Kaliopala
Switzerland
14 days using the app