Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

April 11, 2023

The service was very helpful and fast. Hana helped me unlock my icons. Appreciate your help and support!

Tiny Smiles
Lebanon
14 days using the app
December 11, 2022

Customer service is perfect, helped me out with everything I needed and done most of the work for me.

BobbleSkull
Australia
14 days using the app
September 25, 2023

Good app, work smoothly with required features. the support is very fast and good, Emily was very helpful, Thank you.

elOutlets
United Kingdom
13 days using the app
December 18, 2022

Very good app and the support from Esther is even better. The Avada group are the best app for you store definitely recommended

Velin Fashion
United States
13 days using the app
February 19, 2023

Hana assisted me with my request. She was very welcoming, knowledgeable and efficient. I believe exceptional customer service sets great business part from others. Thanks again Hana for helping me with my support request today, you deserve more recognition!

digitalshak
United States
13 days using the app
November 28, 2022

This app is super helpful for me as a business owner, being able to provide answers to customer questions without them contacting us for simple answers is a must have! ALSO They have amazing support!
While i was setting up the app, i was contacted by Esther through the live chat and was assisted with setting up the app!

AnanasBaba
Sweden
12 days using the app
January 8, 2023

Amazing customer support, very willing to help you with all your questions. Thank you for your help, Emily.

GekyGoods
Australia
12 days using the app
Edited December 20, 2022

amazing app it will help me to not only create faq page but also give me faq widget. thank you Aisha for your kind help.

StayinPerfect
Canada
12 days using the app
October 29, 2023

Very helpfull, quick reply even on sunday! Lovely faq page.
Thanks

Apnoia
Greece
12 days using the app
March 31, 2023

Excellent experience with the app especially with the support team member Esther. It's very easy to add the FAQ

salasperfumes
United Arab Emirates
11 days using the app