Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

November 6, 2024

So far, Chatty has been working great for my store. It's easy to use and integrates smoothly. The support team is also top-notch—Abby is very friendly and has been especially helpful in resolving a few issues quickly. Highly recommend!

ARISTO
Malaysia
About 1 hour using the app
August 28, 2024

Great service! Chatty Live Chat is easy to integrate and works fantastically. The customer service, especially Hana, is exceptionally helpful and responds quickly. Definitely a recommendation!

EroticToyz
Netherlands
About 1 month using the app
August 27, 2024

Loved the tech support, on prompt and to the point solution. Great app to get customer interaction.

Shoutout to Tiana for consistently delivering exceptional customer service!

Armerado
India
20 days using the app
October 11, 2024

Chatty checked all the boxes for a chatbot we were looking for including live chat, FAQs, various integrations, and more. First day with the app but installation was a breeze and the few minor inquiries I had Charles was right there to help. Another happy customer.

RIAJN
United States
About 3 hours using the app
September 23, 2024

Hana assist us in the process of creation. She was very fast and effective. Thank you very much!

Galup® Store Ufficiale
Italy
3 days using the app
November 12, 2024

very informative and patient Abby did a great job

Womens Outfit Store
United States
19 days using the app
October 5, 2024

Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"

Edelsteinerei
Austria
About 9 hours using the app
November 27, 2024

App works great no issues. Hana was great.

JohnVsGBM
United States
13 days using the app
August 20, 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Hannah. She not only promptly addressed my request but also resolved multiple issues with my Chatty in a remarkably short amount of time.

Hannah's speed, efficiency, and exemplary work have truly impressed me. Her ability to understand and respond to my needs so quickly made the entire process smooth and stress-free. I appreciate her dedication and professionalism, and I believe she is a tremendous asset to your team.

Thank you again, Hannah, for your exceptional service. It was a pleasure working with you!

Be Your Belle
Belgium
1 day using the app
September 27, 2024

This app is absolutely fantastic! The customer service is outstanding, with incredibly quick response times. I had the pleasure of speaking with Abby, who was amazing and helped me resolve an issue in no time. The app offers a wide range of features, and best of all, it's 100% free!

I've been using this app across many of my clients' stores, and I can't recommend it highly enough. The team behind it is doing an incredible job, and I'm beyond impressed with their dedication.

Keep up the great work!

Regards,
Yawar Abbas

Robobandz
United States
About 1 hour using the app