Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,179)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

December 19, 2022

I was experiencing an issue adding the Pop-up Live chat to my store. "Hallyfe" was excellent and prompt to handle my problem.

CAJD Apparel More
United States
5 days using the app
August 22, 2023

The app is useful, there was a small customization request about the app, Esther and Tony helped us about it as soon as possible. Thank you.

Wall Art Istanbul
United States
5 days using the app
April 17, 2023

So far so good, Jasmine and Anivia helped a lot, they added the CSS to adjust the position for me, and the faq function is the most my favorite part!

Canaan
United States
5 days using the app
November 21, 2022

Abby est tout simplement géniale dans son accompagnement. L'app nous est très utile et offre beaucoup de possibilités. Merci beaucoup

Dormeuil
France
5 days using the app
November 16, 2022

This is great and intuitive. Prakash helped me figure it out, thanks to him!! I can't wait to see how many people this helps.

Evolution Cpap
United States
5 days using the app
January 27, 2023

prakash thanks for the awesome service i love the quick response in helping me with the app WONDERFUL JOB WELL DONE!

Muzik-Shack-Online
United States
5 days using the app
July 5, 2023

Sunny was an excellent support, helped me wirte away, and fast replys too, its good using the app, nice

xkilla
India
4 days using the app
November 24, 2022

I used this app to add my FAQs to my website and i must say it's a great app to use and most importantly the customer service#Hana

MarvellousHomeware
South Africa
4 days using the app
March 22, 2023

Customer service is so fast, helpful and nice.
The structure of faqs are so elegant and nice.

NEXA
Lebanon
4 days using the app
August 29, 2023

Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.

galactic-merchant-official
Hong Kong SAR
4 days using the app