Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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I recently had the pleasure of experiencing outstanding customer service from Emily. From the moment I reached out to their support team, I was impressed by the professionalism, efficiency, and genuine commitment to ensuring my satisfaction.
Hana did a terrific job in helping me with the widget! Good work. Will keep working on the website and ask for support
Simple, very easy to use app.
Aisha was really supportive. She spent almost 40 min. to resolve my issue.
I have some issues with the icons and contact support. I talked to Esther, she instantly deals with the issue with a fast replying time.
Installed the app. This app is easy to use. The chat service was very helpful, polite and quick to respond. Thanks Esther for your help and answered all my questions quickly & clearly. She was great!
App works well and great customer service!
Audrey
This app is truly remarkable, and I found myself with a couple of queries. I reached out, and to my delight, EMILY responded promptly and skillfully resolved my concerns. I'm deeply grateful for your assistance.
This application is perfect.I had one request and Juliana from support helped me to fix it in 3minutes.
Thanks a lot to Jasmine, She helped me a lot. She answered very quickly. Love this app, thank you guys so much.