Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,178)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 25, 2023

Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.

Horaciobikes
Australia
About 5 hours using the app
February 8, 2024

I want to express my sincere appreciation for the exceptional support provided by Hana! She was incredibly helpful and resolved my issue promptly. I'm very impressed with the level of service and would highly recommend their support to anyone in need. Thank you again!

epicbuy
South Africa
About 4 hours using the app
March 13, 2023

i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!

acknOWLedged-store
Portugal
About 5 hours using the app
November 11, 2022

Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!

decorfanstore
Singapore
About 5 hours using the app
March 23, 2023

this is a good apps,because it has very good functions!and good customer service,i very like it ,thank customer service to me

thisfind
China
About 4 hours using the app
February 6, 2024

This app was easy to setup and intuitive to use. When I had questions, Tiana answered them and helped me with any issues I was having.

SafeTracksGPS
Canada
About 3 hours using the app
April 8, 2024

Excellent application and support!

rylight
United States
About 1 hour using the app
November 24, 2023

Their customer supporter is the state of the art, the best chat service I ever received for solving complex problem. Thanks Hana.

PRO
Hong Kong SAR
About 4 hours using the app
April 29, 2024

Audrey

TicketWavePH
Philippines
12 minutes using the app
February 4, 2024

Highly helpful and proactive team, thanks so much to Hana for helping out

XLube Online Store
Germany
About 3 hours using the app