Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Liz, is a great asset to AVADA.
Replied very quickly and solved the issues i was having.
She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.
I recently chatted with Hana. What an amazing person!! The best support I have ever encountered. She really understood my problem and solved it! Whomever is her boss, promote her and give her a raise!!
Henrik from Sweden
The Avada app is great and easy to use. The support team, Hana, is very responsive to my request and able to resolve all issues immediately.
Absolutely amazing service! Liz and the team responded in seconds and quickly provided multiple solutions with chat button positioning and other small aesthetic changes
Very happy, I highly recommend this app and the service.
This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!
Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.
I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.
An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!
Je viens d'installer l'application et jusque là je la trouve simple et pratique pour ma FAQ. De plus l'assistance est très réactive si vous avez un probleme. je recommande!
I had a technical problem but Pamela solved it within a few minutes.