Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Support team was great and responsive in answering any queries I had. Guided me to solutions for issues I faced.
I would definitely recommend it. Very easy to use and manage. Friendly and quick assistance when i contacted their chat.
Hanna went above and beyond to help me with numerous issues.
Great app!
I use this app to create FAQs pages for my store and is very easy to use and it is FREE. Esther responded quickly and help me with the support. Thank you
great support
I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana.
Thank you once again for your help, and please know that your kindness will not be forgotten.
Best recommendation！I had a small problem and the customer service was very patient to help me solve it patiently. Thank you, Liz!
Esther was a superstar today. Thank you!
Super goed geholpen & super snel door Tiana!
Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure.
What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.