Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I wanted a chat function for my website to try out. I am not great with technical stuff so I decided to message the help line and within minutes Tiana had me up and running with all my requirements and fuss. She's so patient. You have a customer for life. Thank you
Hana helped me out a lot! Awesome support!! :)
Jasmine was super helpful, app has been great so far. Think this will be a valuable asset to our business
abby helped me very good and she fixed the problem!
Hana is such a superhero here. Customer service was wonderful. The app is not complicated like others its smooth running and easy to navigate.
Recommend! Fast reply easy to navigate
Especially Hana
Great app, Damian is really helpful and patient
Avada WhatsApp CHAT, and FAQ Page work smoothly and support is beneficial.
Abby helped me out on various occasions with kindness and in no time.
Perfect application ! The support is very nice, I recommand it ! (French user)
I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.
A special mention to Audrey for her kindness and incredibly quick responses. Her support during this setup phase has been outstanding, ensuring that we get everything up and running without any hitches.