Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Jasmine helped me and she was very nice and helpful. Thanks a lot!
Hana was very nice and helpful with my situation. The app works really good with what we needed - definitely an asset.
Esther was a fantastic help and anticipated my needs in advance. I'm impressed by the instant service and the friendly help.
I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart.
First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website.
However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations.
In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!
Hana helped me set up the widget correctly, thanks a lot for her help, I recommend,great app :)good..
Great, friendly, polite, and helpful support. All the questions were answered in a few minutes.
Thank you, Jasmine! <3
We have been using the app for 2 days, everything is fine for now. The chat assistance it is super kind.
Emily heeft me prima en snel geholpen met een probleem op te lossen met de chat icoon!!
Emily helped me very quickly with solving a problem with the chat icon!!
Thanks
Perfect and quick :)SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
We switched to AVADA when we were told that another FAQ application was going to be paid for.
We received support immediately after installation and they responded with great speed.
Thank you very much, Hana from support.