Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 22, 2023

Lydia was able to help me get setup within minutes of contacting them. The support is A+ Highly reccomended.

Gap Closer Games
United States
About 6 hours using the app
April 24, 2023

I am happy to write a positive comment about Hana's outstanding assistance in helping you configure Avada WhatsApp. It's great to hear that Hana provided reactive and helpful support throughout the process. Having someone who is knowledgeable and willing to assist can make all the difference in achieving success with a new tool or platform. It's clear that Hana went above and beyond to ensure that you were able to configure Avada WhatsApp properly and I'm sure that you greatly appreciate her efforts. Thank you for sharing your positive experience and I hope that you continue to receive excellent support from Hana and the team at Avada WhatsApp in the future!

Elegant Armor
Switzerland
About 6 hours using the app
January 18, 2023

Juliana was very knowledgeable and super helpful. She was able to answer all my question and provide me with all the information and changes I need. Highly recommend.

cpaphub.ca
Canada
About 6 hours using the app
September 25, 2023

Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.

Horaciobikes
Australia
About 5 hours using the app
March 13, 2023

i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!

acknOWLedged-store
Portugal
About 5 hours using the app
November 11, 2022

Hana & Tech team assisted me with my issues in a jiffy, & my faq page was up in 10 minutes. Very responsive support team!

decorfanstore
Singapore
About 5 hours using the app
March 23, 2023

this is a good apps,because it has very good functions!and good customer service,i very like it ,thank customer service to me

thisfind
China
About 4 hours using the app
January 2, 2023

Liz, is a great asset to AVADA.

Replied very quickly and solved the issues i was having.
She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.

Ministry Of BodyBuilding
Kuwait
About 4 hours using the app
August 31, 2023

This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!

Alpinsport Steindl
Austria
About 4 hours using the app
October 28, 2023

Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.

Mesna Paris
France
About 4 hours using the app