Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 8, 2022

Special thanks to Hana! She's very helpful and nice. This app is so far very great and the page is beautiful and working well. Cannot wait to try more functions! Big thanks to your development and just perfect customer service. :)

光禹地板
Taiwan
About 2 hours using the app
January 19, 2024

Great customer support. Jasmine was fast, easy and incredibly helpful. 5 stars across the board. Thank you so much for the phenomenal customer support. I will definitely be sticking with Avada for this alone. Thanks again Jasmine!

Nublume
United States
About 1 hour using the app
March 8, 2024

Excelente aplicación muy buena y 100% recomendable, la atención al cliente y el soporte de chat es muy rápido.

Lucy Moda Fit Brasil
Chile
About 1 hour using the app
March 28, 2023

A great apps on shop, user friendly and easy to use. And the representative Hana is really helpful. That's the apps I would recommend to everyone.

CIRCOOTER
United States
About 2 hours using the app
February 5, 2024

Hana is fast in responding to my enquires and problem. Even help me to provide her best solutions to guide me and link up. Thumb up!

Nest Craft
Singapore
About 1 hour using the app
May 5, 2023

Jasmine and William were extremely helpful spending a great deal of time helping me walk through the process of creating a FAQ page and working through some Shopify bugs. I am very grateful and recommend this company!

STUDLEYDUDS
United States
About 2 hours using the app
March 23, 2023

Abby's service was great. Helped me with a big problem. Thank you very much for her help. The software is also very powerful

Cyafixed
China
About 2 hours using the app
April 26, 2023

Customer service is very good! Prakesh helped answer all my questions and addressed some issues I had. Wish there were other layouts to choose from, but overall, a simple and clean FAQ to add to your website.

DiscountDressShop
United States
About 2 hours using the app
December 11, 2023

Amazing app and service. Liz was really helpful in getting my issues sorted.

VVave SG
Singapore
About 2 hours using the app
September 25, 2023

App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.

rusticindifashion
India
About 2 hours using the app