Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,377)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    2.3K
  • 2% of ratings are 4 stars
    59
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    3
  • 0% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with features like live chat, FAQs, order tracking, and AI assistant capabilities. They appreciate the intuitive interface, seamless Shopify integration, and customizable design options. The app's reliability and the support team's responsiveness and professionalism are also frequently praised, enhancing the overall user experience.

September 11, 2024

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

Sweathelp
United Kingdom
28 days using the app
August 25, 2024

The support is very good. I had an issue with the chat showing up on the home page, and tech support was very quick to solve the issue. Thumbs up!!

RTS Gifts Emporium
United States
About 1 month using the app
August 28, 2024

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

Queen V
Portugal
2 days using the app
July 26, 2024

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

Hands-On Toys
Latvia
3 days using the app
July 30, 2024

Hi, I'm finding the app quite convenient to set up on my website but will know for sure once my website is live. Hana has been very helpful in solving my queries.

Hettansh
India
5 days using the app
August 12, 2024

Customer service has been excellent, the app so far has been supper easy to install and use. Only reason for not give a 5 star is because I have only used it for 48 hours.

Nascence Fashion
United Kingdom
About 19 hours using the app
May 31, 2024

Livechat Helpdesk Hana helped me out with installing. Very kind and helpful. Only took a few minutes and we're up and running! :)

Halti Sweden
Finland
29 days using the app
August 5, 2024

Some small issues in the beginning, but the team was helpful and sorted them out quickly. I got help from Audry, Maison, Tracey and Pamela.

ART AI
Sweden
2 days using the app
September 8, 2024

Hana is a great support!

Not Boring
Saudi Arabia
7 months using the app
July 21, 2024

Tiana helped me out today very well, thanks!

Profitoo
Netherlands
18 days using the app
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