Chatty: Livechat Helpdesk, FAQ , 1,577 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features that allow for smooth integration. They value the live chat and FAQ capabilities, which enhance customer service and lighten the load on support staff. The app's performance is reliable, positively impacting businesses. The customer service team, including Tiana and William, is commended for their swift and professional help. This app is recommended for improving customer interaction and streamlining support processes.
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The FAQ page I created by Aveda is very useful for our customers and they love it! Though I am new to e-commerce and new to the platform, Lydia from Avada team helps me all the time when I have issues, great team and great product
I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!
I was helped several times in one day and the service was very, very good. Everything solved within minutes.
I Can recommend the app to everyone!
A great app to provide customers with quick help and the most important answers. Even better is the great support. It is very fast and helps you efficiently.
I can recommend this app to everyone.
The application is very useful and easy to use.
The support is also great Toby and Hana were great.
Response time is fast and Hana resolved my issue in minutes.
Recommended!
Audrey and William are really helpful in setting up our FAQs on our website. It is very easy to navigate, making it a breeze to set up our FAQs and ensure our customers have access to quick, helpful answers.
The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana
William ,your tech team member, fixed my problem quickly..
Usually it takes long to reply and fix on the web field..
So that was very helpful to me. I've had a very good impression on your Chatty app..
Thank you so much ..~
Tiana and Anivia were extremely helpful at supporting me in no longer having a duplicate page title showing with the FAQ page. I had been trying to remove the duplication for 3 days before reaching out. Thanks again!