Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,173)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

June 20, 2023

Geweldige app met uitstekende support. Speciaal dank aan Juliana. Haar hulp en vriendelijkheid zijn zeer prettig!

Evandy
Netherlands
44 minutes using the app
July 24, 2023

Emily has offered me quick and professional help. Such a friendly customer service! Keep on going :)!

tinycurtains
Germany
43 minutes using the app
March 30, 2023

The interface of the app is totally clear and fluid. Really good experience and usability!
I have asked to Esther some tips and she was ready to tell me everything, really fast!
Amazing :))

Santacandida Shop
Italy
41 minutes using the app
February 18, 2023

Prakash was incredibly helpful, patient and efficient in resolving my issues with the website. The instructions provided were clear and easy to follow, which made the process very smooth. Their willingness to go above and beyond to ensure that my needs were met was very much appreciated. Overall, the experience was great and I am very satisfied with the level of support provided by the team. I would highly recommend their services to anyone in need of website support.

pourmonboutchou
France
41 minutes using the app
September 22, 2022

Emily was a great help in getting this set up! Response was super fast and so very helpful! Can't wait to finish configurations so that I can get it going on my website. Cheers!

Tipsy Truck Delivery
United States
41 minutes using the app
February 4, 2023

good use easily friendly never having problem to get what i want to own the content arranged, nice app

GooDIYou
Canada
41 minutes using the app
November 13, 2023

Beautiful Ui of the app and instant service by Hana. Help a lot. I can customed my FAQs.

Carat Gala
United Kingdom
40 minutes using the app
February 5, 2023

very nice i like the experience the guy is supportive and helped me alot really appreciate his efforts

GadgetTrendies
Portugal
39 minutes using the app
March 17, 2023

Nice app, I contacted HAKEEM at the support team to help me solve a problem, he was really fast, helpful and clear.

MYCITYMYHERO
United Kingdom
39 minutes using the app
September 18, 2023

had little problem when creating my FAQ page, Sunny solved it for me in 5 minutes. Thank you so much and highly recommended!

tcomfifits
China
37 minutes using the app