Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,173)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 13, 2022

So far I am very impressed. Been testing several chat and faq apps and this is several steps ahead. Can't believe it's free (for now I think at least)

Purpose Performance Wear
Singapore
37 minutes using the app
May 24, 2023

Very good app, works just fine and its freeee! There's a limitation of 10 FAQ questions, but when i reached it Esther, through chat, removed the limitation

Milie
Brazil
36 minutes using the app
April 12, 2023

Simple d'utilisation et afin d'avoir une FAQ illimité, le service client est très réactif ! Cela n'a pris que quelques minutes. Merci à Sunny pour son service.

Daepop
France
36 minutes using the app
October 5, 2023

Tech support with Hana was AMAZING very quick and responsive. Loving the app so far.

Lean on me canine
Mexico
36 minutes using the app
June 5, 2023

Un'app essenziale ed utile per ogni sito e commerce. Grafica ottima e intuitiva, grande assistenza in particolare Jasmine.

ReginaCoeli.snkrs
Italy
35 minutes using the app
July 15, 2023

This is an amazing product, its free and I got a lot of support from one of their team members by the name of Emily.

The Canvas Hive
Australia
35 minutes using the app
May 11, 2023

The APP is very good, which uses conveniently, and the Hana replies useful and quickly. I recommend it to you.

fixdry
United States
35 minutes using the app
March 24, 2023

Sunny was prompt, quick on responses and helped with my inquiries well and professionally. Great app too!

InSphero
United States
35 minutes using the app
March 6, 2023

Hallyfe was able to answer my inquiry within a couple of minutes, great support. I've only just installed the app so I can't talk too much about it yet but from what I see so far, I should be able to build a pretty good FAQ page, which is all I wanted.

British Bundles
Canada
34 minutes using the app
September 9, 2022

Simple to use, and it has everything I need to build my FAQ page. Esther helped me set up, and made it easier to get things going.

Pura Vida Books
United States
34 minutes using the app