Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,173)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 15, 2023

Abby was so, so helpful! I love the integrated chat experience. It was very quick to get a response and have changes made to the interface.

Midnight Moon Cloth Co.
Canada
34 minutes using the app
December 1, 2022

Excellent app! Easy to use and set up, it fits our needs. And support is amazing with quick response! Hana is the best!!!!!!!!!

JILLSTUART Eyewear
Hong Kong SAR
32 minutes using the app
November 18, 2022

I just started using the app to build my FAQ page. Prakash helped me to get unlimited categories and questions. Support is very prompt and helpful for a free app.

Bold Auto Parts
United States
32 minutes using the app
August 30, 2022

Esther is very nice. She give me a relly quick help. And also, this app really help my business to improve my sale.

Runhood Power Inc.
United States
32 minutes using the app
October 13, 2023

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

ModestyLine
United States
31 minutes using the app
March 31, 2023

Thanks for Esther help!!! Wonderful app!!! Very Useful!!! The app can upgrade your brand into next:))

Marking Printing
Hong Kong SAR
31 minutes using the app
August 5, 2022

This app is excellent! It is easy to use and accomplishes what I want. Juliana helped me get set up and was super helpful.

Levata Caffè
United States
31 minutes using the app
April 7, 2023

Me ha atendido Emily, ha sido muy eficaz y amable, gracias por la eficacia y la ayuda, sin duda toda una profesional.

ecoFemina
Spain
31 minutes using the app
November 6, 2022

Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.

Wall-Art-4-You
Canada
31 minutes using the app
Chatty replied November 9, 2022

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

All the best,
AVADA Support Team

April 9, 2023

A Aisha foi super responsiva e ajudou-me a resolver o meu problema rápido. Nunca recebi um customer service tão rapido e eficaz, muito obrigado

Zzzlipin
Portugal
31 minutes using the app