Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Great app, I love the quick response from Abby. easy to use and very helpful for converting leads. mostly recommended!
The Agent was super helpful and helped me in real quick. Overall 5 Stars for Customer Service and Additional 5 Stars to the developers for creating such a user friendly and highly useful application
We are building our FAQ on the app and so far it looks good and Jasmine has been help in helping us to solve our issue with the question limits.
Fast and helpful responses to answer questions. Easy to customize with brand colors and displays FAQs in an organized/user friendly manner. Lydia was very responsive and friendly in helping address my questions.
Perfect App for FAQs, super easy to handle, super customizable and a very good support team! Can reccommend 10/10
Jasmine and Roger helped me to customise the app in my store. It was so easy - all I had to do was let them know what changes I needed to make and it was done for me! Thank you both
amazing app and excellent support. highly appreciated. Great experience with the customer support agent emily.
I got great support from Jasmine, who helped me with anything I needed.
she helped me with opening new icons for my FAQ Page.
This is a very easy app to use and customer support was fast. Jasmine was a great help! I recommend if you need a simple FAQ page that requires little effort.
Set up looks easy and the customer support by Hana was great!