Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,171)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
Refine
-
By rating
Awesome app. Super fast support and a great way of giving customers quick answers to their questions.
best customer support! and they are 24/7 online too. abby was quick to respond and made my life using this app much easier.
Useful app for a frequently asked questions page, Esther was very helpful when it came to my requests.
Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.
App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!
Thank you so much for the support you gave me today to better explore your application on Shopify. Your guidance and expertise were instrumental in helping me navigate the intricacies of the platform and fully understand the capabilities of your application. The in-depth walkthrough you provided allowed me to grasp the various features and functionalities, and I now have a clearer understanding of how your application can enhance my online store's performance. Your patience in answering my questions and addressing my concerns demonstrated your commitment to customer success. I am grateful for your assistance and confident that your application will greatly benefit my business.
Klasse App!
Bei Fragen kann man direkt mit dem Support chatten, was enorm hilft!. Mir hat Juliana geholfen :)
Ich habe die App heruntergeladen, um ein FAQ für unsere Seite zu bauen und es geht super easy! Einfach und gut. Bitte mehr von diesen Apps!
This brand has a few nifty apps and most are free! Their customer service is great and 24/7. I use to have their review app, but I took it out for personal reasons, but their whole ecosystem is really good!
This app is simple and straight to the point. They even take their branding away for FREE! Most companies make you pay for that! Just an awesome company and service!
I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.
I use this app to create very nice FAQ pages. And Mrs. Jasmine responded to me blazing fast. Really thanks a lot!