Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

September 27, 2024

Amazing app with perfect support. Thank you, Alyssa, for all your effort! Your assistance made the whole experience seamless and enjoyable.

Kugy
Slovenia
About 12 hours using the app
September 5, 2024

great app. cant believe it is free. mia is super helpful and all the codding system(the people who help changing special request). have no words - a m a z i n g!

audiox
Israel
1 day using the app
October 8, 2024

Hana was amazing at supporting me today.

Switch SFP Ltd
United Kingdom
About 1 month using the app
October 8, 2024

Great customer service! Thanks for the help!

Balneo
Finland
5 days using the app
October 12, 2024

My experience with Chatty: Livechat Helpdesk has been excellent, especially thanks to Hana, who helped me a lot. She was quick and efficient in answering all my questions, making the experience very enjoyable. A big thank you to the entire team for their support!

MiniPharma²
France
36 minutes using the app
September 2, 2024

I had a fantastic experience using the Chatty. The interface is incredibly clean and user-friendly, making it easy to set up and navigate. The support team, especially Charles, was amazing. They responded quickly and resolved a minor hiccup I encountered with little effort on my part. Highly recommend this app for its seamless functionality and outstanding customer service.

Epic IDs
United States
About 6 hours using the app
September 12, 2024

Excellent app! This app is very user friendly and easy to edit/adjust to your needs. Lydia was very nice and quick to respond with my app question. I would recommend this app to beginners and experts.

DISMOMclub
United States
About 6 hours using the app
August 16, 2024

Thanks Hana for helping me fix my issue. Highly recommended app, easy to use and looks good in my website.

My Store
Australia
14 days using the app
September 5, 2024

The app is incredibly user-friendly, and the support team is top-notch! Huge shoutout to Damian for the fantastic help. Definitely a 5-star experience!

Fabulous50s
Australia
3 days using the app
July 26, 2024

I had a problem with my translation and reached out to the Livechat Helpdesk, where i got great help from Hana, who was quick and supportive and now the translation is working perfectly!

RoPro Studio I/S
Denmark
5 months using the app