Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Perfect app for quick chat. I would definitely recommend this app to anyone who's looking for a helpdesk, live chat and FAQ in a chat box for your website. I was facing a few technical issues from my end but Mia from the support team was very polite and helpful.
Great Tool and super fast and professional Support from Hana :)
Great for use. Top Service
The customer support was top notch quick, on the ball and efficient! I had a lady called, Hana she was brilliant.
Looking forward to using this app. We are all set and the assistance was very helpful and adequate. Special thanks to: Audrey and Maison
I get the app for my website and needed some help for the setup. Jade helped me for all my requests and she was so kind and efficient ! I recommend the App and am so grateful to found it. Thank you again Jade
Chatty has been a game-changer for my store! The app is user-friendly, and the automated chat features have significantly boosted customer engagement and sales. It’s easy to set up, and the customization options make it a perfect fit for any brand. Highly recommend for anyone looking to enhance their Shopify store!
Very useful features comparable to paid competition. Excellent support team ( thank you Hana! ) I look forward to using the app
Hana was super helpful throughout the installation process, helping with a lot of the backend development. Great app. 10/10
I needed help with fixing some of the settings on my live chat. Hana was able to get it fixed right away and provided great customer service. She was even able to fix a different issue I didn't even know about. Great customer service from Hana!