Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Reviews (2,313)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and support with features like live chat, AI assistant, customizable FAQs, and real-time order tracking. They appreciate its intuitive, customizable interface and seamless Shopify integration. The reliable performance and responsive customer support team are also noted for enhancing user experience and resolving issues efficiently, making it a valuable tool for improving customer service and operational efficiency.

August 25, 2023

Customer service team, Sunny was very prompt with response.
We look forward to better heights with this free app. Thank you Sunny & Avada team!

Acrysty Co.
Singapore
17 minutes using the app
May 18, 2023

Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.

momibloom
United Kingdom
17 minutes using the app
April 24, 2023

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended

SafeShade
Indonesia
16 minutes using the app
October 17, 2023

Great help from Emily!!! She helps with my problems efficiently!

ShineMoissy
United States
16 minutes using the app
September 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Bplanet
Germany
15 minutes using the app
October 22, 2022

Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!

ZNAJEWELS
United Kingdom
14 minutes using the app
Chatty (By Avada) replied October 26, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
AVADA Support Team

September 20, 2023

good apps need good support, abby did a great job to support me

Jade-collector.com
Hong Kong SAR
14 minutes using the app
July 25, 2023

great support within a short period of time and the solution was found as I hoped, very thankful for the support

MONDA STYLING
Germany
13 minutes using the app
July 10, 2022

Die App ist sehr übersichtlich und der Support von Emily war extrem schnell und hilfsbereit! :D Bisher bin ich sehr zufrieden.

weissbach24
Germany
12 minutes using the app
September 26, 2022

The app has great customizable features. Their faq page has helped me create a professional-looking page for my website.

Cheap Smokes
Australia
11 minutes using the app