Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

October 2, 2024

Great service from Audrey and Toby.

Casatlantic
Sweden
26 days using the app
November 10, 2024

Hana does a good job!

Sinful Blendz Coffee
United States
About 21 hours using the app
September 4, 2024

Audrey patiently helped me with everything. Always quickly accessible!

Motherhood
Netherlands
5 days using the app
October 1, 2024

Precisei de suporte para configuração o APP e fazer o FAQ aparecer na página correta. Fui atendido pela "Hana", uma pessoa muito atenciosa e com muita pratica. Estou muito satisfeito com o suporte e a facilidade do APP.

Jaloo
Brazil
4 days using the app
September 11, 2024

Very good software. Absolutely free, but the high-quality customer service is impressive. Highly recommended.

RumbleBox
Germany
1 day using the app
August 11, 2024

it's very easy to use and the support was very friendly and fast responsive.(shout out to Prakash :) ).

My Store
Belgium
3 months using the app
August 11, 2024

I was assisted quickly and very promptly, the technicians managed to solve a system bug within a day, Emily was the assistant who acted as an intermediary between me and the Chatty technicians and she was very kind and helpful, magnificent!

TinyTech
Italy
21 days using the app
August 24, 2024

Clear and quick reply from Audrey.

My Store
Australia
About 2 months using the app
August 14, 2024

I just installed and set up. Kevin in support was great and response time was quick. He was able to answer my questions and get me through the set up. I've tested it out so far and looking forward to seeing it in action!

Cool Gear Pro
United States
1 day using the app
September 12, 2024

Great and fast support!!

OnyxPets
Sweden
2 months using the app