Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

September 25, 2024

i find this app today, and very surprised for his performance, its free but all it works, Kevin and Andrew helped me solved the adjustment for display of the button,and i asked many questions all solved.Hope this could react as expected,thank you all.

Essence Garment
United States
About 2 hours using the app
Edited September 19, 2024

I would like to thank William and Lydia and maison for their support. The managed what I ask for .
Thank you very much livechat helpdesk

Just NoNy
Netherlands
17 days using the app
September 15, 2024

Really easy to set up compared to some other solutions.
I had some minor question and Tiana in support was really helpful. Really considering to install the same app to my other site as well.

BeeCap
Estonia
About 1 hour using the app
August 28, 2024

My experience with Chatty: Livechat Helpdesk, FAQ was excellent. The company is very friendly and helpful. If something goes wrong, they fix it right away with no hassle. A special thanks to Hana for the great support and quick service!

Fashionape
Netherlands
About 13 hours using the app
August 24, 2024

Clear and quick reply from Audrey.

My Store
Australia
About 2 months using the app
August 3, 2024

A great product and an amazing support team. Chatty's team is always ready to help; I had a few hiccups while setting it up, but Hana from the support team was extremely helpful and resolved my queries promptly.

Safehouse Tech
India
11 days using the app
October 8, 2024

I had an outstanding experience with Damian! From the moment I reached out, he was incredibly responsive and helpful. I had a few questions regarding my account, and he provided clear, concise answers that made everything easy to understand.

Erectoguide
United Arab Emirates
33 minutes using the app
September 8, 2024

I recently implemented Chatty for our online store and I'm thoroughly impressed. The app is intuitive, feature-rich, and has significantly improved our customer interactions.

What truly stands out is the exceptional customer support, particularly from Audrey. Her assistance during setup was invaluable - prompt, clear, and always helpful. Audrey's expertise and patience made the implementation process smooth and stress-free.

P for Pawsome
Hong Kong SAR
About 2 hours using the app
Edited November 4, 2024

Top service, super snel geholpen door Anna!

Vavansi
Netherlands
12 days using the app
August 6, 2024

I've had an excellent experience with Chatty: Livechat Helpdesk, FAQ. The app is user-friendly and packed with helpful features. What truly sets it apart is the outstanding customer support. The team is incredibly responsive and always ready to assist with any issues or questions. I highly recommend it!

Cizaro
Egypt
10 days using the app