Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I'm currently in the process of configuring Chatty for our store, and I am already impressed with the app's potential. The setup process has been smooth, thanks to the clear instructions and intuitive interface.A special mention to Lydia for her kindness and incredibly quick responses.
I was looking for an app that I could use for customizing my FAQ page, and I stumbled upon chatty. I'm amazed at all the features and customization it offers whilst being free!. The support is amazing as well, right after downloading the app I needed help with something and Jasmine came to rescue and solved my issue in no time.
Chatty: Livechat Helpdesk, FAQ, helped me solve big problems, especially the customer service Sonny helped me solve my problem in the fastest time, I will recommend him!
i wish i could leave a 10 star review, best app in the market. Customer service is amazing, support is brilliant. They are the best Audrey and Anivia thank you
Quiero agradecer el apoyo que tuve por parte de Damian. Excelente atencion y me ayudo en todo momento para la configuración de esta maravillosa aplicacion.
Gran persona,atento y dedicado
Muchisimas Gracias Damian por tu paciencia
Amazing Support and Great App! ⭐⭐⭐⭐⭐
I recently installed the Chatty Livechat & Helpdesk app on my Shopify store, and I was thoroughly impressed by the app's functionality and design. However, I ran into a small issue with the chatbox not showing up on my site. I reached out to Chatty's support team, and I must say, their response was incredibly fast and efficient!
Within minutes, they identified the issue and fixed it for me. Now, everything works perfectly, and the chatbox looks great on my store! I highly recommend Chatty for anyone looking for a reliable and easy-to-use chat solution with top-notch support.
Thank you, Hana, for your excellent service!
Awesome support – Jasmine did a great job to help me quickly with all my questions
When a great product meets equally great customer support. Couldn't be happier with this app. Thank you, especially to Jasmine and Raymon for their swift and kind assistance!
Had some trouble figuring out the language settings, but Audrey from customer support helped me out quickly. App works great.
great customer service. specially Emily helped me a lot getting familiar with the app. great app, recommended!