Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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I had a problem with the English translation, I therefore asked for help from Chatty's customer service, I got help from Hana within 15 seconds. One of the Chatty employees, she is very customer friendly and solved the problem in just 2 minutes! That's why I recommend Chatty to everyone!
great service , great app
Kevin is the best when something needs to be done, so would recommend this app
They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.
Great service, quick and helpful, thanks to Tracy, helped me to solve my problems in the live chat.
Hi brilliant app easy to set up and Audrey was fantastic and very helpful on the live chat :)
Really good app. In particular, its support is amazing. I was not able to set up faq but one of their member Tiana helped me through the process. Support is amazing, especially Tiana.
Customer service was great! I got help from support in a super fast manner and the app itself is great to use
Customer service Hana patiently answered all my questions, thank you very much, your team is awesome.
Highly recommended. Great Support Services:)