Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!
Very good service, Prakash were able to arrange everyting i asked for.
Chatty is an amazing tool for customer service. The chatbot and FAQ features are intuitive and effective, streamlining our support process. Their customer service is outstanding—always prompt and helpful. Special thanks to Hana from their support team for her exceptional assistance!
great support team. I had an issue and they helped me very quickly
Hana is the best! She helped me so much and she is super fast in responding. Great attitude and great customer service! I recommend this app.
Hanna provided excellent help and quick feedback. Thank you, Hanna!
The app is easy to set up and use. Customer service is 24/7 available and Audrey helped with a lot how-to questions and was fast and informative.
This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".
Really great help. Got back to me quickly and made sure my problem was handle correctly. Thank you.
I needed some help with the live chat, and I was connected with Tiana. What a fantastic experience! Tiana was incredibly friendly, patient, and professional. She took the time to really listen to my questions and made sure I fully understood what I needed to do. She even went above and beyond to ensure everything was working perfectly.
Thanks to Tiana, my issue was quickly resolved, and I truly felt valued as a customer. If I ever need assistance again in the future, I hope I'm connected with her. Absolutely a five-star experience!