Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,169)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

May 31, 2024

Livechat Helpdesk Hana helped me out with installing. Very kind and helpful. Only took a few minutes and we're up and running! :)

Halti Sweden
Finland
29 days using the app
August 2, 2024

APP內建的線上客服功能很棒,感謝 Lydia and Doris 即時提供協助,謝謝!

HapaKristinTW
Hong Kong SAR
3 months using the app
May 30, 2024

It's a rather odd arrangement

Wizardi
United States
12 months using the app
June 1, 2024

Thanks for your support Audrey and Anivia. you were attentive and helpful
I am still working out how to use the app so I can't quite comment on the app just yet, but it seems good so far. easy to set up with a few minor tweaks and adjustments with the help of support.

Adele Macer Ceramics
Australia
About 2 hours using the app
December 26, 2023

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :)

It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

SkynCap
Ireland
2 days using the app
March 11, 2024

Hana is always quick to answer and really great help. Great support

Steriin
Denmark
23 days using the app
January 19, 2024

Great app, great customer service, and it's Free.
It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.

Imagine Le Fun MTL
Canada
1 day using the app
April 10, 2024

Onboarding was smooth with the help of Lydia, who was there to help with any questions.

Swimtraxx
Belgium
About 3 hours using the app
February 22, 2024

Staff gentile, sopra tutto Pamela, che mi ha aiutato a siatemare l'appilcazione che funziona molto bene ma un pò complessa.

DesignDeluxe
Italy
4 months using the app
May 6, 2024

Audrey is very helpful!

OKNIFE
Hong Kong SAR
2 days using the app