
Chatty AI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,410)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement with its live chat and FAQ management features. They value the customizable chat widget that aligns with their brand and the AI assistant that streamlines interactions. The app integrates seamlessly with Shopify and is expected to connect with Instagram and Facebook. Merchants also praise the intuitive design and the responsive support team for their quick and effective help.
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The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.
Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.
i just started chatty room, the cs agent are very helpful and fast response I was chat with agent audrey, really great and all my task doing well
Hana & Raymond gave me a superior support with my issue! Thank you so much guys!
Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.
The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.
Quite blown away actually with the in-depth answers the AI provides. Even complicated technical questions which I would even struggle to answer myself having ran my business for 14+ yrs it some how manages to pull off the required information and to provide to the customer supported by relevant product information and links to the product pages on our website.
Staff Hana is super nice and supportive, the Chatty app is a game changer for all the shops, I would recommend to any person who tries to setup their online business!!
Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)
I am extremely impressed with Chatty's customer service! The team was incredibly helpful, patient, and quick to respond to all my inquiries. They made the setup process smooth and straightforward, providing clear and efficient support. I am very happy with the assistance I received and excited to start using Chatty for my live chat needs. Based on this positive experience, I’m confident that using Chatty will be a great addition to my business. Highly recommend their service!