Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

July 24, 2024

Firstly the app is great and so easy to use.
I'm just setting up a new store and had a couple of really small appearance related queries. I was connected to Hana through their support team and she was awesome. Did everything I needed in double quick time.
Great product, great support!

PristineLuxe
United Kingdom
11 days using the app
October 3, 2024

Audrey was great

TrueElegance
Australia
26 days using the app
October 18, 2024

Thanks Hana for the excellent assistant

Bean Brothers
Malaysia
2 days using the app
July 9, 2024

This app can save a lot of time. I hope everyone can use it. Special thanks to the customer service Hana, who helped me solve many problems.

NumberSea
China
2 months using the app
July 20, 2024

Lydia's service was really fast, I had some questions and she solved them quickly. The application is easy to use so I recommend it :)

ChickWave
Peru
About 2 months using the app
July 25, 2024

I got the best service in this App. Hana helping me so much. Thank you for your help!

spotli.de
Germany
3 months using the app
August 21, 2024

Audrey and Anivia are the best assistance you can get.
-FROM FEARNOT

FEARNOT
Ireland
11 days using the app
August 26, 2024

The best, also a very incredible support service from Charles.

Comoară
Mexico
5 days using the app
June 26, 2024

Chatty team provided an excellent and quick customer support. Their tool is user friendly and they keep updating to add more features. I am glad that I have added this app to my store and love to work with them.

nestern
India
4 months using the app
October 4, 2024

Abby heeft me super goed geholpen!

BeerDrops
Netherlands
7 days using the app