Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

August 9, 2024

App works great! And good customer service too, they can help you set it all up. I worked with Emily quite a bit, she's fantastic!

Composure Crates™
United States
About 22 hours using the app
October 4, 2024

Abby heeft me super goed geholpen!

BeerDrops
Netherlands
7 days using the app
October 8, 2024

Great App with a chat box in-built for immediate help. Hana was quick to respond and quite helpful. Would Recommend!

Ideal Power Tools
United Arab Emirates
21 minutes using the app
August 21, 2024

Audrey and Anivia are the best assistance you can get.
-FROM FEARNOT

FEARNOT
Ireland
11 days using the app
October 25, 2024

Hana helped me solve the FAQ icon problem. She was very nice. I am very grateful.

Saright Garment -Custom Sleepwear Loungewear Manufacturer
China
About 2 hours using the app
August 6, 2024

I faced an issue when trying to display my FAQ page on my website. The support team was incredibly helpful in resolving it.

Solera
United States
11 days using the app
October 19, 2024

Very handy! Nice communication and quickly helped.

Gentlemansritual
Netherlands
34 minutes using the app
August 14, 2024

Had a problem with the inbox feature and Hana is quick to assist. Customer service is reliable :)

CNA K-Pop
Philippines
8 days using the app
October 14, 2024

J ai eu besoin d aide pour paramétrer certains point de l application et j ai eu Damian en ligne qui a été très professionnel et efficace. Il a résolu ma situation rapidement, avec patience et bienveillance. Je recommande !

LENON B
Portugal
2 days using the app
August 29, 2024

Amazign App helped a lot. Lydia from the support was amazing. Helped me perfectly with every question

Emils Jewellery
Germany
About 12 hours using the app