Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Great help, quick response
Tiana helped me very quick!Thanks a lot!
Great App, great services! Especially thanks to Tiana and William!
Chatty solved a lot of problems for us in a single app from FAQ to tracking. Hana from their team was very helpful and did instant support.
A big thank you to Hana for all her help in installing this app , I will recommend this app to people
Thanks again
Hana was the fastest and most proffesional support agent i have ever talked to.
This is a great app with great features and simple UI. Allows us to do a lot of customization and it is easy to do everything. I have checked out a lot of apps but the features of this app is very helpful and the great thing is IT'S FREE. Hope they continue the good work.
The support is really great and they reply timely, Especially Mia and Pamela have been very helpful whenever I have asked any questions.
Pretty easy to set up, live chat helps very effectively
Thanks for making this app :)
I had a really good experience with Chatty. I encountered a UI issue in my store for my widget, and Jade stepped in to resolve it swiftly and efficiently. The customer service was top-notch, and I'm truly grateful for the assistance. Highly recommend this app not only for its functionality but also for the fantastic support team behind it. Thank you, Jade, for making my experience so positive!
Great live chat app, fully functional and completely free. Customer support is responsive and Hana was eager to help with my questions. I'm willing to subscribe if they support quick replies to messages from notification emails in the future. Overall, worth 5 stars!