Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

September 3, 2024

Eines der besten Tools. Unschlagbarer Kundenservice. Jasmin ist wirklich eine der besten Kundenberaterinen.

BenzoDesign
Germany
About 1 month using the app
December 10, 2024

very helpfull, always on time.

My Store
Canada
About 1 hour using the app
October 28, 2024

Great work from Hana, thank you so much !!!

Mega Toys
France
About 2 hours using the app
July 18, 2024

I had a fantastic experience with Chatty's support! Lydia, the assistant, was incredibly helpful and responsive. She efficiently resolved all my issues, and I was impressed by the quick response times. I highly recommend this app not only for its excellent support but also for its user-friendly interface and ease of use. Five stars!

Multiproductos G&C
Guatemala
8 days using the app
September 2, 2024

This app is unbelievable! Retailers around the world, take advantage! I want to thank Hanah, who provided me with excellent installation support! It’s all free, everyone!

Minha loja
Brazil
36 minutes using the app
September 24, 2024

Great service, I was assigned with Tiana as a supporting service provider

NavEmporium.com
United States
3 days using the app
July 9, 2024

I experienced an error code while installing the app, in doing so. i was immediately sent to the chat box and helped by Prakash. within minutes it was resolved and i was able to move on!

MyEveryday
Netherlands
About 2 months using the app
November 16, 2024

Hana provides the best customer service! makes the app worth it

Mina Restaurant Supply
United States
About 1 hour using the app
September 17, 2024

Useful app, the support is very helpful - especially Audrey!!

vintageandkickz
Germany
About 5 hours using the app
July 12, 2024

Great support! Whenever I asked for support with any problem, I got a solution through support. Awesome! Special thanks to "Hana".

Aatword Apparel
United States
3 months using the app