Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,223)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.

June 12, 2024

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Retro Stage - Chic Vintage Dresses and Accessories
United States
About 1 year using the app
August 19, 2024

The app looks good, interface works well, and support is seemingly 24/7.
Tiana helped me quick and efficiently.

Recommend!

Hey Matcha
Netherlands
About 17 hours using the app
September 28, 2024

Thanks for Hanna's great support, very quick response and helpful.

June Wall Art
China
About 3 hours using the app
August 27, 2024

Just signed up for this app for my Shopify store. Amazing customer service, so far I love it.

Island Dream Wholesale
United States
About 1 hour using the app
October 4, 2024

Great app, and great support from Hana

Glasstyk
Denmark
About 19 hours using the app
October 3, 2024

great chat feature

Jorge Isaac Art
United States
About 23 hours using the app
October 7, 2024

great customer service and good looking app

MOOBO
Malaysia
About 2 hours using the app
July 5, 2024

This program is really simple and useful and is highly recommended. When I had some problematic glitches, by contacting the software developers for help, they were very responsive and I was impressed by a technician called Hana who quickly made my problem solved.

Redtop
Hong Kong SAR
About 2 months using the app
November 23, 2024

sonny helped me thank you

Lord Wolf
United States
About 1 hour using the app
October 16, 2024

great app and hanna helped me very fast and efficient with some customizations. recommended

doyos
Germany
29 minutes using the app