Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
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Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!
Great care from Lydia!
I had some adaptation problems when installing the plugin, but their team(Specially Lydia and Doris) quickly helped me solve it, I recommend them!!
Tiana was incredibly helpful in guiding me through the live chat app. She was patient, knowledgeable, and went above and beyond to ensure I understood how to use all the features. Thanks to her assistance, I'm now able to navigate the app with ease. I highly recommend reaching out to Tiana if you need any help!
custome supoort team is amazing and responive
I just began setting up my FAQ and ran into an issue I couldn't figure out. I used their handy chat to ask for help and Hana fixed the problem within seconds and also removed the FAQ limit. I am SO impressed! Wow!
Had some small layout issues and Audrey was so helpful and changed what i needed in moments.
Hana good service
Very good customer support!
The app is working great, the support is fast.
Audrey solved my issue immediately!